Geschäftsbedingungen & are trade names of LAMPENGROSSIER B.V.

LAMPENGROSSIER B.V., with its registered office and principal place of business at 26 Pallasstraat,

5048 CJ in Tilburg,

is registered in the Trade Register of the Chamber of Commerce in Tilburg under number 74405195

VAT number: NL859883577B01


LAMPENGROSSIER B.V. performs its work exclusively in accordance with these terms and conditions, unless otherwise agreed in writing.

These terms and conditions apply to all offers and agreements of


Deviations from these terms and conditions are only valid if agreed in writing.

1. Order

2. Pay

3. Shipping method and costs

4. Delivery time

5. Returns

6. Non-conformity

7. Complaints and Disputes

8. Privacy Policy

9. Cookies

10. Disclaimer


1. Order

Orders can be placed via our website &

After we have received all the necessary information, you will automatically receive an order confirmation by e-mail.

2. Pay

You can choose from online payment via iDEAL, payment is made via Mollie, with your credit card, via PayPal or if you do not wish this, you can choose to pay via IBAN.

You can also choose the option “pick up”. The order confirmation sent contains the ordered products, the total amount and an order number. (free shipping)

If the Postnl employee does not meet you at home, or if you do not have the full amount at hand, you will receive a collection message from the Postnl employee.

The package will then be deposited for you at a post office near you.

The package then remains at the post office for another two weeks.

You can almost always pin at the post office to pay for your order.

Cash on delivery is not possible for shipments outside the Netherlands.

Pay with Paypal or Mollie You pay electronically via PayPal or Mollie.

You pay with your own email address and password.

You do not need to maintain a balance.

You can also use the Paypal or Mollie option to pay with your Credit Card.

You do not need to have an account with PayPal for Credit Card payments.

For more information, visit the PayPal website.

Pay with iDEAL With iDEAL you can pay for your online purchases in a trusted, safe and easy way.

You pay in your trusted internet payment environment, based on specific security methods of your own bank.

As an internet banker you can use iDEAL directly, without having to register for it.

You place an order on the or website.

When paying for the order you can indicate that you want to pay with iDEAL.

You will then be led by Mollie to your own bank where the payment order is ready for you.

You will be asked by your bank to fill in a number of details and you authorize the payment.

The amount will be debited directly from your payment account and LAMPENGROSSIER B.V. is informed that the order has been paid.

The transaction will be registered with your bank as “Mollie LAMPENGROSSIER B.V.” are being displayed.

If payment is not made after a period of 14 days, the buyer will be notified in writing, whereby € 10.00 administration costs will be charged, and the seller is obliged to collect the purchase price plus these administration costs through judicial means, whereby also the costs thereof be charged to the buyer.

Pay by Credit Card

If you choose to pay with Credit Card, your transaction will be processed through "Mollie".

The transaction will therefore appear on your account statement as “LAMPENGROSSIER B.V.” are being displayed.

3. Shipping method and costs

Orders are shipped with Postnl. In most cases, these deliver the order within 1-2 working days after shipment.

Shipments are at the expense of the buyer.

The time of legal delivery is the time when the goods are received by the customer. If the delivery person does not meet you at home, the delivery person should leave you a message.

Shipments with Postnl can be picked up at the post office after 2 delivery attempts after showing a valid ID.

The package will remain at the post office for 3 weeks before it is returned to us.

If a package is returned and we have to send it again, we will charge a new contribution to the shipping costs.

We also offer the option to deliver your order to a different address.

You can indicate this when filling in your address details.

Shipping costs: from € 4.65 within the Netherlands

Shipping costs: from € 7.00 outside the Netherlands, within Europe

4. Delivery time

We deliver most items within 1 to 2 working days after the agreement has been concluded.

If you want certainty or clarity about the delivery time of an item in advance, please contact us.

If an item is not available, we will send you an email.

So always make sure that your email address is entered correctly and that you check it regularly.

Orders are delivered within 30 days at the latest.

If this is not possible, the consumer will be notified of this no later than 1 month after placing the order and he has the right to cancel the order without costs.

If an order is shipped, the expected delivery time abroad is:

1-2 days: Belgium,Denmark, Germany, Luxembourg

2-4 days: Finland, France, Great Britain, (Northern) Ireland, Austria, Sweden

3-5 days: Hungary, Italy, Poland, Portugal, Slovakia, Spain, Czech Republic

4-7 days: Estonia, Latvia, Lithuania, Slovenia, Switzerland

8-12 days: other countries in Europe, America, Canada 10-20 days: other countries outside Europe

Note: Delivery time may be delayed by local customs!

5. Returns

30 days money back guarantee.

If the products do not meet your expectations, you may return them within thirty days, provided they are in their original packaging.

LAMPENGROSSIER B.V. will transfer the amount paid by the buyer within fourteen days.

The buyer must also send the relevant invoice.

A statement of the reason why the product does not meet your requirements is appreciated but not required. Cancellation

If you cancel the order after the order has been sent to you, LAMPENGROSSIER B.V. you are forced to charge the shipping costs.

All cancellations must be made in writing to LAMPENGROSSIER B.V. to be made known.

This can be done by e-mail, fax or post. In any case, you must state your full name and invoice number in your written cancellation.

Reimbursement For the repayment of amounts already paid (in advance), we also need your bank account number.

Customers from Belgium must also state the IBAN and BIC/Swift number of their own bank.

Please note: the account number you provide for the repayment must be the same as the account number from which you send the payment to LAMPENGROSSIER B.V. did.

This in connection with any fraud with refunds.


6. Non-conformity

If the customer receives a damaged product, it will be replaced by LAMPENGROSSIER B.V. Free exchange for the same product.

To this end, the customer must contact our customer service within 2 months of receipt.

You have received the wrong item. If the customer receives the wrong product, it will be replaced by LAMPENGROSSIER B.V. Free exchange for the same product.

To this end, the customer must contact our customer service within 2 months of receipt.

We reimburse you for all costs.


7. Complaints and Disputes

For complaints you can contact:



Ton van de Ven

Trouwlaan 76

5021 WL Tilburg


The complaint will be handled within 30 days.

If this is for LAMPENGROSSIER B.V. is not feasible, the consumer will be informed of the delay time.

Dutch law applies to all our agreements.

The competent Dutch court is authorized to hear all disputes arising under the agreement between LAMPENGROSSIER B.V. and the other party may arise.

Complaints about your order must always be reported to us in writing within 2 months.

8. Privacy Policy

LAMPENGROSSIER B.V. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

We use your data to process orders as quickly and easily as possible.

For the rest, we will only use this information with your permission.


LAMPENGROSSIER B.V. will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

LAMPENGROSSIER B.V. uses the collected data to provide its customers with the following services:

If you place an order, we need your name, e-mail address, delivery address and payment details to process your order and to keep you informed of its progress.

To shop at LAMPENGROSSIER B.V. / to be as pleasant as possible, we store with your permission your personal data and the data regarding your order and the use of our services.

This allows us to personalize the website.

We use your e-mail address to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, you can unsubscribe on our website.

If you work with LAMPENGROSSIER B.V. place an order, if desired, we store your data on a Secure Server. You can ee

Enter a username and password so that your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to enter these with every new order.

Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

If you respond to a promotion or competition, we ask for your name, address and e-mail address. We use this data to carry out the promotion, to announce the prize winner(s), and to measure the response to our marketing campaigns.

LAMPENGROSSIER B.V. does not sell your data

LAMPENGROSSIER B.V. will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

9. Cookies

Cookies are small pieces of information that are stored on your computer by your browser.

LAMPENGROSSIER B.V. uses cookies to recognize you on your next visit.

Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors.

Our cookies provide information concerning personal identification.

You can set your browser so that you do not receive cookies when shopping at

If you have any questions about the Privacy Policy of LAMPENGROSSIER B.V., please contact us.

Our customer service will help you if you need information about your data or if you want to change it.

In case changes to our Privacy Policy should be necessary, you will always find the most recent information on this page.

10. Disclaimer

Despite the fact that all information on our website has been compiled with care and attention.

It cannot be ruled out that information is incorrect, incomplete and/or not up-to-date.

All information available on the site is copyrighted.

It is not permitted to use information from this website without the prior written permission of LAMPENGROSSIER B.V. ( & ) to copy and/or distribute in any form.

Visitors and/or users of our website can in no way derive any rights from the information offered on the site.

LAMPENGROSSIER B.V. is therefore not liable for information placed on this website by third parties, such as, for example, but not limited to, announcements, prices, product specifications and/or the consequences of transactions carried out on the basis of the information stated on this website.

Did you encounter any problems when visiting LAMPENGROSSIER B.V.? / or if you have any comments or suggestions about this website, please contact us.

2021 Tilburg, Netherlands